Add'l Resume Content
Volunteer Management | Membership | Strategic | Data Focused
Disrupting force enabling associations, members and volunteers to be successful!
Proven talent for aligning organizational strategy and objectives with established volunteer relations management paradigms to achieve maximum operational impacts with minimum resource expenditures. Growth-focused thought leader with expertise spanning programming, mentoring, event planning, management, process improvement, operations, marketing and speaking. Exceptional professional with keen interpersonal, communication, and organizational skills, as well as budget management and resource allocation expertise.
I am an established leader with several years of volunteer and membership relations experience with international associations. Recognized for demonstrating a natural aptitude for volunteer management, as well as for creating impactful programming for members, I have a verifiable history of contributing directly to company growth and expansion throughout my career. As such, I have consistently exceeded growth and performance goals and I am adept at achieving maximum operational output with minimal resource expenditure. Professional focal points include strategy, programming, mentoring, event planning, management, process improvement, operations, marketing and speaking. Delivering superior administration on the latter areas of expertise requires utilization of effective communication and organizational skills, as well as business acumen and resource management to support efficiency and maximum returns.
Chief Strategist at Encore Engagement Solutions LLC
We help associations be more successful by taking an aggressive and simple approach to association management consulting. Whether you have or want to create chapters, affiliates, special interest groups, we can help provide direct management support or train your association staff.
Recruit, Engage, Retain and Measure
Acknowledgement and Engagement
New Member Activities
New Member Benefits
Component Website Maintenance
Member/Volunteer Portal Development
March 2015-July 2019
Senior Director Membership & Volunteer Relations at Global Business Travel Association
DIRECTOR OF VOLUNTEER RELATIONS Mar 2018 – Mar 2019
SENIOR MANAGER OF VOLUNTEER RELATIONS Jan 2017 – Mar 2018
MANAGER OF CHAPTER & COMMITTEE SUCCESS Mar 2015 – Dec 2016
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